Return & Refund Policy
Last updated: March 26, 2026
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all purchases. If you are not completely satisfied with your product, you may return it within 30 days of delivery for a full refund.
Return Conditions
To be eligible for a return, items must be:
- Unused and in their original condition
- In the original packaging
- Returned within 30 days of delivery
Made-to-order items are eligible for return only if they arrive damaged or significantly different from what was described.
How to Initiate a Return
To start a return, contact us at dr.demnati@gmail.com or via WhatsApp at +1 812-874-4657 with your order number and reason for return. We will provide you with return shipping instructions.
Return Shipping
Return shipping costs are the responsibility of the buyer, unless the item arrived damaged or defective. We recommend using a tracked shipping service for returns.
Refund Process
Once we receive and inspect your returned item, we will process your refund within 7-10 business days. Refunds will be issued to your original payment method. Please allow additional time for your bank to process the refund.
Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you, including return shipping.
Contact Us
For any questions about returns or refunds:
Email: dr.demnati@gmail.com
WhatsApp: +1 812-874-4657